Northern Society of Chartered Accountants

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Getting the very best from your people

This workshop is designed to equip delegates with a ‘toolkit’ of skills, techniques and awareness to assist them in building their capability and confidence with leading, managing and developing their people in both a practice and a business environment.

It focuses on helping all people managers to build the relationships necessary to achieve their goal of highly capable, confident and motivated employees, the results of which are higher productivity, lower staff churn, fewer sickness days and ultimately better overall firm/organisational efficiency and profitability.

This course is ideal for anyone who currently manages others (or who has an aspiration to do so).  This workshop is aimed particularly at partners/directors and middle and senior management.

Content will include

• Typical performance issues – symptoms or cause?
• Behaviour, performance and results – the connection
• The four performance essentials
• The line manager/leader’s role in improving performance
• Your recipe for improvement – skills, technique and style
• The influencing skills toolkit
• Giving good quality feedback – filling the blind spots
• Behavioural styles – the missing ingredient

Cost

Rate	Cost
Price per person – online and telephone	£84 inc. VAT
Retired / not employed rate – telephone	£42 inc. VAT
Price per person – postal booking	£90 inc. VAT
Retired/ not employed – postal booking	£45 inc. VAT