• E-mail us
  • View our Pinterest page
  • Join us on LinkedIn
  • Follow us on Twitter

Northern Society of Chartered Accountants

At the heart of northern business since 1882

Achieving growth for your practice by increasing value to your clients.

Date: 21 July 2017 08:00 to 09:30

Organiser: ICAEW

Would you believe anyone who said that most of your processes have only 5% value add for your client?

Have you ever wondered why some businesses fly and others fail? The answer isn’t better marketing or sales, but in understanding value and delivering more of it to your clients. Learn how identifying, creating and providing increased value in your business will improve your bottom line. This session will help you identify the 95% of waste in your processes so that you can begin to reduce it – increasing your profit and benefit to your clients.

Whether you are a small practice or global enterprise lean thinking has its place at the core of your organisation.
The session will show you how lean thinking can create breakthrough shifts in performance. Whether your aim is to reduce cost of fixed fee processes, generate capacity for growth, or increase competitive advantage, the key is delivering more value to your customers.
We will answer;

  • Why is there a need to change
  • How lean thinking is relevant to accountancy
  • What you need to do to get started on reducing process waste and increasing value to your clients

‘At its heart, Lean is an operating philosophy focused on creating customer value- in simple terms Lean is about doing more of the right tasks with less wasted effort’. Finance Transformation – A Lean Approach to Increased Value, PwC, July 2013
Thank you to PwC North East for hosting this event

Share this event...


PwC Newcastle

Central Square South
Orchard Street
Newcastle upon Tyne

Tel No: 0191 232 8493


Gavin Jones

Gavin is an experienced Improvement consultant who has mastered the art of helping others to see how aligning process improvement to strategy, can identify the right breakthrough opportunities to their bottom line. With both business and lean six-sigma experience, he has delivered projects and coached employees at all levels from operations to boardroom, in making improvement a way of life with a powerfully effect.
Living and working in Asia, USA and Europe, across sectors such as automotive (Jaguar Land Rover), aerospace (Rolls-Royce) and professional services, Gavin has fostered a practical approach to delivering a return on investment for his clients. This ranges from deploying enterprise level strategies to delivering improvement projects with typical ROI of 7-10:1.

How to book

The easiest way to book is online by clicking the button to Book Online at icaew.com – you will be able to log into your account at icaew.com and pay with your debit or credit card.

You can also telephone the ICAEW central events booking team on 01908 248159 and pay over the phone.

Alternatively you can download a booking form or book by email.